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Privacy Policy

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Privacy Policy for Ruff Days R Over, LLC

Effective Date: April 01, 2025

At Ruff Days R Over, LLC, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our pet care services. By using our site or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and billing details when you book services, contact us, or sign up for our newsletter.

  • Pet Information: Details about your pets, such as their names, breeds, ages, and care preferences, to help us provide the best service possible.

  • Website Usage Data: Information like your IP address, browser type, and pages visited, collected automatically via cookies or similar tools (see Section 5 for more on cookies).

  • Communications: Any messages or inquiries you send us through forms, emails, or phone calls.

2. How We Use Your Information

We use your information to:

  • Provide and manage pet care services, such as scheduling appointments or sending confirmations.

  • Process payments securely through trusted third-party providers.

  • Respond to your questions or requests.

  • Send you updates, promotions, or pet care tips (you can opt out anytime—see Section 7).

  • Improve our website and services by analyzing usage trends.

3. How We Share Your Information

We don’t sell or rent your personal information. We may share it only in these cases:

  • Service Providers: With trusted partners who help us run our business (e.g., payment processors, email services), under strict confidentiality agreements.

  • Legal Requirements: If required by law, such as in response to a court order.

  • Business Transfers: If our company is sold or merged, your information may be transferred as part of that process.

4. How We Protect Your Information

We take reasonable steps to keep your data safe, including encryption for sensitive information and secure storage practices. However, no online system is 100% secure, and we can’t guarantee absolute protection against unauthorized access.

5. Cookies and Tracking

Our website uses cookies—small files stored on your device—to enhance your experience. These help us:

  • Remember your preferences.

  • Track site performance. You can disable cookies in your browser settings, but some features of our site may not work as intended.

6. Your Choices

  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in any message.

  • Access or Update: Contact us at 813-957-7813 to review or correct your personal information.

  • Delete: Request deletion of your data, unless we’re required to keep it for legal or operational reasons.

7. Third-Party Links

Our website may link to external sites (e.g., payment processors or social media). We’re not responsible for their privacy practices, so please review their policies.

8. Children’s Privacy

Our services are not directed to children under 13. If we learn we’ve collected data from a child under 13 without parental consent, we’ll delete it promptly.

9. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we’ll notify you via email or a notice on our website. The latest version will always be posted here, with the effective date updated.

10. Contact Us

Questions about this policy? Reach out to us at:

Thank you for trusting Ruff Days R Over, LLC with your pet care needs!

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